Who we are

Our website address is: https://molyo.my.We provide end-to-end IT services for enterprises and individuals, including but not limited to application development, AI training, microservice architecture, and collaborative office system deployment. All data processing activities adhere to strict security standards to safeguard your information.

Comments

When visitors leave comments on the site (e.g., project consulting inquiries, service feedback), we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images, documents, code snippets, or other media to the website (e.g., project requirements, design drafts), you should avoid uploading files with embedded location data (EXIF GPS) or sensitive business information (e.g., confidential data, unencrypted code). Visitors to the website can download and extract accessible data from shared media, so please ensure uploaded content complies with data security best practices.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish content (e.g., project collaboration notes, technical articles), an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the content you just edited. It expires after 1 day.
You can manage or disable cookies through your browser settings, but this may affect the functionality of certain website features (e.g., automatic login, comment submission).

Embedded content from other websites

Articles on this site may include embedded content (e.g., technical tutorials, tool demos, third-party API documentation, cloud service widgets). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These third-party websites may collect data about you, use cookies, embed additional tracking tools, and monitor your interaction with the embedded content—including tracking if you have an account and are logged in to that website. We are not responsible for the privacy practices of these third-party sites; please review their privacy policies separately.

Who we share your data with

  • If you request a password reset, your IP address will be included in the reset email to verify account security.
  • We may share your data with trusted third-party service providers who assist us in delivering IT services (e.g., cloud hosting platforms, payment processors, spam detection tools). These providers are contractually obligated to protect your data and use it only to fulfill services for MOLYO LLC.
  • We do not sell, rent, or disclose your personal or business data to unrelated third parties for marketing purposes without your explicit consent.

How long we retain your data

  • Comments and their metadata are retained for 2 years. This allows us to respond to follow-up inquiries and maintain service continuity. After 2 years, the data is anonymized.
  • For registered users, personal information (e.g., name, email, company details) and project-related data (e.g., requirements, deliverables) are retained for 1 year after the completion of your service or account inactivity. This complies with contractual and legal record-keeping obligations.
  • All users can access, edit, or delete their personal information at any time (except username changes). Our administrators can also access and edit this information for service or security purposes.

What rights you have over your data

If you have an account on this site or have left comments, you can:
  • Request an exported file of the personal data we hold about you, including account details, project records, and submitted content.
  • Request correction of inaccurate data related to your projects or account.
  • Request that we erase any personal data we hold about you, except for data we are legally obligated to retain (e.g., tax records, contract documents).
To exercise these rights, contact us at help@molyo.my with your account information and request details. We may require identity verification before processing your request.

Where your data is sent

  • Visitor comments may be checked through an automated spam detection service to protect the website from malicious content.
  • Project-related data and user information are stored on secure cloud servers (e.g., AWS, Azure) compliant with data protection regulations. Data transmission is encrypted via SSL/TLS protocols to prevent unauthorized access.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect service changes or legal requirements. Revised versions will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are made constitutes acceptance of the new policy.
For questions about this Privacy Policy, contact our support team at help@molyo.my.